Privacy

helopony GmbH
Grootmoor 2
22175 Hamburg
Germany

Email: hi@helopony.com

If you send us a message through the contact form, we process the information you provide: your name, email address, and message. The form sends this information to us by email.

We use the data only to read, answer, and handle your inquiry. The legal basis is Art. 6(1)(b) GDPR where your message relates to a contract or pre-contractual steps, and otherwise Art. 6(1)(f) GDPR based on our legitimate interest in responding to inquiries.

We use technical service providers for hosting and email delivery. They may process contact form data and technical access data on our behalf only as needed to provide these services.

We keep contact inquiries only as long as needed to handle the inquiry and any follow-up, unless statutory retention obligations require longer storage.

We do not use analytics or marketing cookies on this website. Technical data may be processed by our hosting provider to deliver and secure the website.

You can request access, correction, deletion, restriction of processing, data portability, or object to processing where the legal requirements are met. You also have the right to lodge a complaint with a data protection supervisory authority.